IT Support Specialist Internship

Mypoint Marketing

Job Overview

  • Experience Level Junior
  • Highest Qualification Graduate

Job Description/Responsibilities:

  • 为客户提供IT技术支持服务及协助内部人员
  • 提供培训服务,并安排运输及安装或组织连接软件和硬件给客户
  • 提供最佳实践建议并且协助客户解决技术问题
  • 协助客户到店安装及培训或运送硬件给客户如急需
  • Provide a high quality support service to client and internal business teamthrough cell call, email, remote, whatsApp etc.
  • Carry out product support and training (Software and Hardware)
  • Provide onsite service to various clients (Installation and Training)
  • Providing best practice recommendations and assisting with resolutions of technical issues
  • Provide onsite support, training, after sales services, and deliver hardware to  clients whenever necessary

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